Terms & Conditions

Introduction

By placing an order with Write CVs, you acknowledge that you have read, understood, and agreed to the Terms and Conditions outlined on this page. If you do not agree with any part of these terms, we strongly recommend that you refrain from using our website or services.

We reserve the right to modify these Terms and Conditions periodically. Any changes made after your order is placed will not affect your existing agreement. The terms that were in effect at the time of your purchase will remain applicable to your order.

A binding contract between you and Write CVs is established only once your order has been reviewed and formally accepted by our team.

We strive to maintain the accuracy and relevance of all content presented through our website. However, the career guidance and documentation services we provide are advisory in nature and offered in good faith. We do not accept responsibility for any errors, omissions, or outcomes resulting from the use of our content or materials.

Placing an Order with Write CVs

To initiate an order with Write CVs, clients are required to provide a range of personal and professional details. This includes, but is not limited to: full contact information, education credentials, professional experience, skills, and relevant career goals. The quality of your final document depends heavily on the accuracy and completeness of the information you provide. If any essential details are omitted at the time of ordering, our team usually follows up to obtain the missing data.

All services must be paid for in full before work commences. Payment is processed securely through Stripe.

Your final CV will be delivered in both Microsoft Word (.docx) and PDF formats. If key information is still missing upon delivery, the PDF version may be withheld until such information is provided.

Adjustments and Revisions

Upon receipt of your completed order, the project will be considered fulfilled unless we receive a request for adjustments within a reasonable timeframe (typically 7 days). We encourage clients to submit revision requests by email, clearly listing the changes they would like us to make.

Your order is considered placed and the contract concluded once full payment for the service has been received and processed. By making this payment, you expressly consent to the immediate start of your personalized service. You acknowledge that this is a custom digital service and understand that once the service begins, any statutory right to cancel or withdraw from the contract—such as the 14-day withdrawal period under EU law or other cancellation rights in your jurisdiction—may be waived or limited as permitted by applicable law.

We strive to deliver the completed order and any requested revisions within 3 business days of receiving your order or revision instructions. If your request is time-sensitive, please let us know, and we will do our best to accommodate your needs. Minor changes (such as brief text edits or formatting preferences) can often be completed more quickly.

If you’re comfortable making minor edits yourself (such as updating a job title or adding one or two sentences), you’re welcome to return the edited document to us. We will review it to ensure consistency, clarity, and overall quality, and provide further guidance if needed.

All CVs are developed by experienced writers with a strong understanding of recruitment practices. We provide services in good faith, based on the information provided by the client. However, we cannot guarantee specific job outcomes, interviews, or employment success and accept no liability for such outcomes.

Turnaround Times

At Write CVs, we strive to deliver all standard orders within three (3) business days from the point at which we receive all necessary information from you. This timeframe ensures that our writers have the opportunity to craft a high-quality, tailored document that reflects your experience and career goals.

Please note that the 3-business-day countdown begins only after we have received all required personal and professional details from you. If essential information is missing, your order may be delayed until those details are provided.

In cases involving complex requirements, multiple service components, or peak ordering periods, there may be occasions where additional time is needed.

While we aim to meet our delivery targets consistently, turnaround times are estimates and not guaranteed. We cannot be held liable for delays caused by incomplete client information, high demand, or unforeseen circumstances beyond our control.

Cancellations and Refund Policy

Due to the personalized nature of our services, they are treated as custom goods or bespoke digital products. Where permitted by applicable law, once work has commenced, refunds will not be issued.

However, we are dedicated to delivering the highest quality service and offer several free revisions to help achieve your satisfaction. We kindly ask that revision requests are made considerately and remain within reasonable limits to allow us to complete the project effectively.

Limitation of Liability

Write CVs provides career services as informational and consultative tools. While our documents are written by professionals with knowledge of recruitment standards, we do not and cannot guarantee job interviews, employment offers, or any particular outcome.

Under no circumstances shall Write CVs be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our services or materials.